Slots Gallery Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to manage your requests and keep accurate records.

We automatically gather technical information such as your IP address, browser type, device details, and how you use the website. This allows us to enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. Your details also assist us in meeting legal obligations and helping to prevent fraud or money laundering.

We may send you updates about your account, special offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data helps us enhance our platform and tailor your experience. We review usage patterns to suggest games and features that may be of interest to you.

Data Security

Your information is secured using industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff members, all of whom are required to uphold strict confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised attempts to access accounts. Should we identify a security issue, we’ll inform any users affected as soon as possible.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to deliver our services or to meet legal requirements.

We partner with reliable payment providers to process transactions securely. These partners only access the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests whilst doing our utmost to safeguard your rights.

Your Rights

You can request access to, correction of, or removal of your personal information at any time. Please get in touch with our support team to use these options.

You can request a copy of all the data we hold about you. We’ll supply this information in an easy-to-read format within 30 days.

You have the right to object to specific data processing activities or ask us to limit how your information is used. We will respect these requests unless we have valid reasons to carry on with the processing.

If you decide to close your account, your personal data will be deleted once all outstanding transactions are completed and any required retention periods have been observed.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies give us insight into how visitors interact with our platform. This helps us enhance site navigation and improve the features we offer.

You can adjust your cookie preferences in your browser settings. Please be aware that turning off some cookies could impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers have their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your personal information while your account is active. Once your account is closed, we hold onto certain records to meet legal and regulatory obligations.

Transaction records are held for seven years to comply with anti-money laundering rules. Gaming history is retained in line with licensing obligations.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to safeguard your information during these transfers.

We follow relevant data protection laws no matter where your information is handled.

Children's Privacy

Our services are designed for those aged 18 and over. We do not knowingly gather personal information from anyone under the age of 18.

If we become aware that someone underage has supplied personal details, we will promptly remove this information and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to meet legal requirements. If there are any significant updates, we will let you know either by email or through an announcement on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to stay up to date with how we safeguard your information.